Not All Models Are Built for Your Task
Using the most powerful model for every task is like hiring a consultant for every decision โ a practical framework for matching models to tasks.
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I harness marketing, data science, and technology to unlock measurable business growth.
Precision Marketing Strategist | AI, Data & Martech Expert | Cross-Functional Catalyst
Showcasing strategic solutions and innovative approaches to complex business challenges.

The client aimed to increase Customer Lifetime Value (CLTV) by addressing key customer retention challenges.
~20% increase in Customer Lifetime Value

Experienced low engagement rates across paid and owned channels (SMS, Email, WhatsApp, Push), resulting in linear rather than the desired exponential revenue growth.
~150% Increase in Total Revenue

The client faced the challenges of driving high-quality customer acquisitions at scale with cost efficiency. Additionally, they needed to effectively engage customers across their lifecycle to improve retention and increase cross-sell opportunities, all while adapting to the evolving landscape of privacy and technology.
~15% Increase in Lead Quality via Smarter Audiences

Faced high customer acquisition costs (CAC) and low conversion rates within the lead-to-trading funnel (Lead -> eKYC -> Funding -> Trading) due to increased competition.
50% Improvement in Lead-to-Account Opening closure rates

The client needed to gain a comprehensive understanding of their brand campaign's actual impact, particularly during the IPL season, and to identify actionable optimisation strategies for improving session and conversion rates through first-party data integration.
~100% growth in conversion rate at effective frequency.

Exploring the intersection of strategy, technology, and creative thinking in the evolving Martech landscape.
Using the most powerful model for every task is like hiring a consultant for every decision โ a practical framework for matching models to tasks.
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Read Full PostFor 15 years, my career refused to stay in one lane. Looking backward, I see convergence โ and a conviction that AI is a lever, not a replacement.
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Read Full PostProfessional background, areas of expertise and key milestones
Driven marketing technology leader with over 15 years of experience, skilled in blending marketing, data science, technology & AI to spearhead digital transformation and cultivate innovative growth strategies.
As Global Business Head, I founded, scaled, and led PivotConsult (now Havas CSA, a member of the Havas Network), establishing it as the AI, Data, and Martech division and building a team of 50 specialists. My leadership involved architecting enterprise-level Martech solutions and AI strategies for major brands, driving business growth and innovation.
Beyond PivotConsult, I led digital transformation initiatives at Emirates NBD, successfully managing digital marketing in the launch and scale of Liv. Bank and building in-house digital marketing teams. Earlier in my career, at Resultrix (Publicis Groupe), I established and scaled the Middle East and Africa (MEA) SEO and Analytics operations.
Professional & Educational Journey
Aurum AI Labs: Marketing Workflows, Automated. The thinking is built in. The judgment stays yours.
Founded and scaled PivotConsult into a profitable data & technology division within PivotRoots (subsequently acquired by Havas). Built a 50-person team specialising in AI-driven marketing transformation, Martech implementation, and data science & engineering.
Led digital transformation initiatives, shaped the digital acquisition strategy, and significantly contributed to the launch of Liv., MENA's first and fastest-growing digital-only bank, by leading its digital marketing efforts.
Managed diverse client portfolios (Banking, Insurance, E-commerce, Hospitality) across India and MEA, delivering a full spectrum of integrated digital solutions and performance campaigns.
Graduated with distinction
Gained foundational experience in a startup environment, managing the full lifecycle of web solution projects for SMEs, from initial client relationship management to deployment.
Graduated with first class
Expertise in orchestrating omnichannel campaigns, managing the full customer lifecycle (retention, loyalty, churn reduction), and building brand equity through compelling storytelling.
Proficient in performance marketing (SEO/SEM, Paid Social, Affiliate), content and community engagement, A/B testing, and leveraging gamification to boost user engagement.
Skilled in designing composable CDP architectures and utilising marketing automation platforms (e.g., MoEngage, Clevertap, Braze, Salesforce). Experienced in applying AI for predictive analytics (lead scoring, CLV forecasting), generative AI for content automation, and bidding strategies.
Adept at building and managing cloud data warehouses (Snowflake, BigQuery) and creating robust ETL/ELT pipelines for both batch and streaming data (Airflow, dbt). Focus on first-party data strategy and privacy-by-design principles (GDPR, CCPA).
Specialises in advanced customer segmentation, propensity modelling (next-best-action, churn risk), and designing sophisticated experiment frameworks (A/B/n testing, multi-armed bandits). Proficient in developing KPI frameworks and advanced attribution modelling (MTA, MMM).
Extensive experience with supervised and unsupervised learning algorithms (XGBoost, K-Means). Skilled in feature engineering and implementing MLOps practices for model orchestration and serverless inference.
Competent in utilising major cloud platforms (AWS, GCP, Azure) and implementing CI/CD pipelines for streamlined development and deployment.
Experience in full-stack development, including frontend (React, Next.js), backend (Node.js, GraphQL, Python), and headless CMS architectures (Contentful, Strapi, Sanity) for decoupled and scalable solutions.
Proven ability to lead cross-functional teams, aligning product, engineering, and marketing efforts. Dedicated to upskilling teams in data, AI, and agile practices.
Experienced in C-level stakeholder management, P&L ownership, budget optimisation, and driving new business development. Employs agile methodologies and data-driven frameworks for effective decision-making and risk assessment.
50+
Team Members Led
Successfully scaled and led teams exceeding 50 members
3
Teams Built
Strategically built three distinct teams across specialized verticals
Multi-Million
P&L Management
Managed multi-million dollar P&L and budget responsibilities
30+
Global Brands
Managed marketing strategies for over 30 global and local brands

Photography is my way of observing structure, light, and quiet moments. It often informs how I approach system design โ looking for balance and clarity.
๐ธ Captured by me through an objective lens โ no AI involved in image generation.

4 photos
These pictures explore the power and calm of water as it meets the land. They depict water as always in motion and constantly changing. It's like looking for the simple beauty and order in nature, trying to see the elegant shapes in things that are always moving.

12 photos
A visual journey through snow-covered landscapes, capturing the unique light, textures, and quiet moments of winter. These images highlight the stark beauty and enduring resilience found in cold environments.

4 photos
This collection looks at how purposeful design turns stone, light, and glass into something that lasts. It moves from the scale of ancient spires silhouetted against the sky and a facade lit by a single beam of light to the detail of an ornate cathedral ceiling and stained glass alive with colour. Each photograph is a study in how intricate detail and monumental form come together in balance.

5 photos
These pictures take you back in time to see impressive buildings carved out of or built into natural rock. They make you think about how people long ago were able to create incredible things.

3 photos
Pictures of beautiful natural places like mountains and deserts. They attempt to demonstrate the vast and serene beauty of nature.

5 photos
Cities change character after dark, and this album follows that shift: bridges lit in blue and gold, a historic fort under the moon, and streets streaked with the light of passing traffic. Water runs through most of these frames, doubling every light in its reflection. What ties them together is the balance between still water and a city that never stops moving.

5 photos
These images highlight the artistry in sculpture, capturing the essence of form, emotion, and historical narrative.

8 photos
This album looks up โ at dawn and dusk, sun and moon, and the clouds in between. It ranges from a desert sunburst and mountains silhouetted against a fiery sunset to soft dawn hues and a moon breaking through dark clouds, with one view of the sky framed by a natural rock arch. Together, these images capture how quickly the light above us changes, and how quiet it can feel.
I'm always open to exploring meaningful collaborations, advisory roles, strategic workshops, speaking engagements, or discussing how we might work together. Feel free to reach out.